Cancellations or changes in paid reservations have a penalty of 30% of the total value of the package and will be made within a maximum period of 21 calendar days after the request is received.
Cancellations or changes between 20 and 1 days before the departure date have a penalty of 100% of the total value of the package in Regular Tours.
Refunds
Once the trip has started, the services included in the plan and not used will not be refundable unless the cancellation is verified due to illness duly certified by a doctor or for the death of the passenger.
Payment procedure
The portal offers you the option of paying by Credit Card: The prices shown on the website are expressed in euros.
Payment can be made through credit card (Visa and Mastercard) through the secure payment system.
All products and services must be paid for before being provided.